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Title:  

Amendatory Order

 
 Volume/Number:  2023 August 3 
 Issuing Agency:   
 Description:  Petition pursuant to Rider QIP of Schedule of Rates for Gas Service to Initiate a Proceeding to Determine the Accuracy and Prudence of Qualifying Infrastructure Investment 
 Date Created:  08-03-2023 
 Agency ID:  20-0330 
 ISL ID:  000000103457   Original UID: 210192 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2023 December 14 
 Issuing Agency:   
 Description:  Verified Petition for Annual Revenue Requirement Reconciliation under Delivery Service Pricing Reconciliation Rider. 
 Date Created:  12-14-2023 
 Agency ID:  23-0345 
 ISL ID:  000000104534   Original UID: 211292 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 January 3 
 Issuing Agency:   
 Description:  Proposed general increase in rates and revisions to other terms and conditions of service. (tariff filed January 3, 2023) 
 Date Created:  01-03-2024 
 Agency ID:  23-0066 
 ISL ID:  000000104688   Original UID: 211466 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 January 3 
 Issuing Agency:   
 Description:  Proposed general increase in rates and revisions to service classifications, riders and terms and conditions of service. (tariff filed January 6, 2023) 
 Date Created:  01-03-2024 
 Agency ID:  23-0068, 23-0069 
 ISL ID:  000000104691   Original UID: 211469 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 January 10 
 Issuing Agency:   
 Description:  Order Requiring Commonwealth Edison Company to file an Initial Multi-Year Integrated Grid Plan and Initiating Proceeding to Determine Whether the Plan is Reasonable and Complies with the Public Utilities Act. 
 Date Created:  01-10-2024 
 Agency ID:  22-0486, 23-0055 
 ISL ID:  000000104801   Original UID: 211571 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 January 17 
 Issuing Agency:   
 Description:  Order Requiring Ameren Illinois Company to file an Initial Multi-Year Integrated Grid Plan and Initiating Proceeding to Determine Whether the Plan is Reasonable and Complies with the Public Utilities Act.Petition for Approval of a Multi-Year Rate Plan pusuant to 220 ILCS 5/16/108.18. 
 Date Created:  01-17-2024 
 Agency ID:  22-0487, 23-0082 
 ISL ID:  000000104804   Original UID: 211631 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 January 17 
 Issuing Agency:   
 Description:  Verified Petition for Annual Revenue Requirement Reconciliation under Delivery Service Pricing Reconciliation Rider. 
 Date Created:  01-17-2024 
 Agency ID:  23-0345 
 ISL ID:  000000104808   Original UID: 211638 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 February 20 
 Issuing Agency:   
 Description:  Petition for approval under Section 6-102(b) of the Public Utilities Act for issuance and sale of up to an aggregate of $464.81 million of long-term indebtedness and approval under Section 7-101 of related affiliated interest transactions. 
 Date Created:  02-20-2024 
 Agency ID:  23-0397 
 ISL ID:  000000105585   Original UID: 212428 FIRST WORD: Amendatory 
 

Title:  

Amendatory Order

 
 Volume/Number:  2024 April 4 
 Issuing Agency:   
 Description:  Petition for Initiation of a Reconciliation Proceeding (Rider COV). 
 Date Created:  04-04-2024 
 Agency ID:  22-0779 
 ISL ID:  000000106540   Original UID: 213218 FIRST WORD: Amendatory 
 

Title:  

Amendatory Resuspension Order

 
 Volume/Number:  2021 September 2 
 Issuing Agency:   
 Description:  Proposed general increase in rates and revisions to other terms and conditions of service. 
 Date Created:  09-02-2021 
 Agency ID:  21-0098 
 ISL ID:  000000092515   Original UID: 203009 FIRST WORD: Amendatory 
 

Title:  

Amended Notice of Commission Action

 
 Volume/Number:  2022 December 1 
 Issuing Agency:   
 Description:  Petition for the Establishment of Performance Metrics Under Section 16-108.18(e) of the Public Utilities Act. 
 Date Created:  12-01-2022 
 Agency ID:  22-0067 
 ISL ID:  000000100576   Original UID: 206627 FIRST WORD: Amended 
 

Title:  

Amended Notice of Commission Action

 
 Volume/Number:  2024 January 31 
 Issuing Agency:   
 Description:  Order Requiring Commonwealth Edison Company to file an Initial Multi-Year Integrated Grid Plan and Initiating Proceeding to Determine Whether the Plan is Reasonable and Complies with the Public Utilities Act.Verified Petition for Approval of a Multi-Year Rate Plan under Section 16-108.18 of the Public Utilities Act. 
 Date Created:  01-31-2024 
 Agency ID:  22-0486, 23-0055 
 ISL ID:  000000105229   Original UID: 212123 FIRST WORD: Amended 
 

Title:  

Ameren Illinois Company d/b/a Ameren Illinois

 
 Volume/Number:  2021 March 18 
 Issuing Agency:   
 Description:  Petition pursuant to Rider QIP of Schedule of Rates for Gas Service to Initiate a Proceeding to Determine the Accuracy and Prudence of Qualifying Infrastructure Investment. 
 Date Created:  03-18-2021 
 Agency ID:  19-0271 
 ISL ID:  000000091559   Original UID: 202066 FIRST WORD: Ameren 
 

Title:  

Ameren Illinois Company d/b/a Ameren Illinois

 
 Volume/Number:  2021 March 18 
 Issuing Agency:   
 Description:  Reconciliation of revenues collected under power procurement riders with actual costs associated with power procurement expenditures. 
 Date Created:  03-18-2021 
 Agency ID:  20-0132 
 ISL ID:  000000091561   Original UID: 202068 FIRST WORD: Ameren 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2001  
 Issuing Agency:   
 Description:  This report provides highlights of Staffs service to consumers. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification cases, formal company complaint cases, and investigations into industry practices. The most significant event for 2001 was the installation of a new telephone system, which has allowed CSD to serve more consumers with reduced staffing. 
 Date Created:  05 2002 
 Agency ID:   
 ISL ID:  000000012749   Original UID: 6728 FIRST WORD: Annual 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2003  
 Issuing Agency:   
 Description:  The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of consumers served along with the amount of money saved for consumers, we include information about the participation of Staff. CSD has participated in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. 
 Date Created:  04 2004 
 Agency ID:   
 ISL ID:  000000012758   Original UID: 6730 FIRST WORD: Annual 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2005  
 Issuing Agency:   
 Description:  This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified through investigations consumer complaints. Utility performance in responding to customer concerns is also reviewed. CSD staff participate in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices and offer testimony representing consumer interests in formal cases before the Commission. The division also assists in identifying trends in complaints as they develop in order to provide the Commission and Illinois consumers with timely information in the interest of consumer protection. 
 Date Created:  06 2004 
 Agency ID:   
 ISL ID:  000000012759   Original UID: 6732 FIRST WORD: Annual 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2002  
 Issuing Agency:   
 Description:  The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. 
 Date Created:  04 2003 
 Agency ID:   
 ISL ID:  000000012767   Original UID: 6729 FIRST WORD: Annual 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2004  
 Issuing Agency:   
 Description:  This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. 
 Date Created:  04 21 2005 
 Agency ID:   
 ISL ID:  000000012768   Original UID: 6731 FIRST WORD: Annual 
 

Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2006  
 Issuing Agency:   
 Description:  This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution times and problems identified by investigating consumer complaints. Utility performance in responding to customer concerns is also reviewed. In addition to managing consumer contact, CSD staff participates in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices, and formal cases before the Commission. 
 Date Created:  10 09 2007 
 Agency ID:   
 ISL ID:  000000012769   Original UID: 6733 FIRST WORD: Annual 
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